手提（2岁半）有个DVD/CD Burner（Slimtype DVD A DS8AZP ATA Device），大约两个半月前还烧过一张DVD。可今天突然发现这该死的Device不工作了。
Device经理说：
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click 'Chej for solution' to send data about this device to Microsoft and to see if there is a solution available,
Device type: DVD/CD-ROM drives
Manufacturer: (Standard CD-ROM drives)
Location: Location 0 (Channel0, Target0, Lun 0)
俺的问题是：到底是硬件还是软件问题？