今天收到一封来自CSC-XII.485@dhs.gov 的EMAIL 内容如下 请问我是否真的以后可以通过电话查询我的ＣＡＳＥ因为上周去ＬＯＣＡＬ ＯＦＦＩＣＥ 问的时候，那个ＯＦＦＩＣＥＲ说我应该每隔三个月去ＯＦＦＩＣＥ查询一次．
希望大家给个答复．这个ＮＡＭＥ ＣＨＥＣＫ 已经快一年了啊．郁闷中．
Your case is pending at the USCIS Los Angeles District Office and is still waiting for the background security/name check clearance.?Please take note of the following to find out more about your case:
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The California Service Center (CSC)燿oes not燼ccept inquiries from the general public via email.?All inquiries must be submitted to爐he燦ational Customer Service Center by calling 1-800-375-5283.?The National Customer Service Center will爎oute your inquiry to the appropriate USCIS District Office or Service Center, and will track your inquiry to a final resolution.?If you've爎eceived a transfer notice regarding your case please inform the National Customer Service Center at the time you submit your inquiry.牋 The National Customer Service Center is available Monday through Friday, 8:00 AM to 5:00 PM, PST.
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Officer R. Cruz
California Service Center
Congressional & Customer Service Relations
Division XII