PC不能正常启动，只有在"SAVE MODE"下才能SHOW DESKTOP的ICONS。不然的话，会出现BLUE SCREEN，这是部分的MESSAGE：
"A problem has been detected and windows has been shut down to prevent damage to your computer.
PAGE_FAULT_IN_NONPAGED_AREA
...."
用了DELL的DIAGNOSITC TOOL查了PC，这是给的结论：
ERROR CODE：OFOO：１３３D
MSG：IDE device failed. Incompatible CD for for testing.
刚刚跟DELL LIVE CHAT，说可能是＂ONE OF THE FILES IS CORRUPT＂。我现在最怕是RESTORE PC到刚买时的状态，因为所有DD又要重新再装，很烦，请问电脑高手，要怎么做才能解决这个问题呢? Thanks very much!