Just bought a Dell - Inspiron 15.6" Laptop and installed Microsoft Office in the University. But our technicians do not deal with Window 8 issues because we do not use Widow 8 now. I got some problems, I call Microsoft Tech Support 1-(877)953-5127. They connected to my computer and saw my problems. Finally told me that I have three problems:

(1) Security patches have not been enabled;

(2) Service system has not been configured; 

(3) Divers have not been updated.

That's the reason, why I encountered the problem as I have now.  They can help me fix the problems for $149.99. I refused. 

I have no idea how to solve these problems. Can you help?

(1)How to enable security patches?

(2)How to configure service system?

(3)How to update dirvers?

Thank you very much! 

IE，Tool, Windows update

现在我知道扎几个问题的答案值150美元。

B. S. Do NOT listen to them! Send a screenshot of the errors. I