Valued Customer,
When we launched our FREE Phone Number Program almost 7 years ago, we knew supporting and maintaining this service would bring its own unique set of challenges; however we felt the value this service could provide our customers outweighed the negative.
Over the past several years significant changes in the regulatory environment, as well as an extreme uptick in fraud/abuse have caused this paradigm to shift. Despite these facts, we’ve continued to provide/support this product entirely free of charge.
In short, these changes have transformed what initially started as a value-added service for the BYOD Community into an untenable burden on our company’s resources. As a result, we’ve been forced to make the difficult decision to discontinue our popular Free Phone Number Service on February 28, 2019.
We entirely understand that there will be a lot of questions/concerns related to this change and we want to assure you that we will work openly and diligently to address them all. Below is an overview of the basics, as well as some links with additional information: