周三晚上在Ebay上bid成功一些银币,周四付的款(24小时之内),后来周四银价上扬,结果周四收到卖家留言说给我打了2次电话我没有接(他并没有给我电话留言),他又急需用钱,就把东西卖给了另外一个买家,并且返还了我的付款。这种情况下,我拒绝了退款,因为我觉得主要原因是因为银价上涨,卖家觉得亏了所以不甘心原来的价格。 但是ebay上显示case is closed. 下面附上我给卖家的留言和卖家给我的答复。第一次在ebay上遇到这样的卖家,我本来也是新手,请问我就只能得到退款没有别的办法了吗?甚至没有办法给卖家留差评?提前谢谢各位达人的帮助。
我给卖家的留言:
If you "had to" sell immediately then first you should have placed a time limit for payment, of which there was none. I pay promptly within 24 hours unless specified, and as you see, my feedback indicates prompt and responsible payments.
Secondly, you claimed you called but left no message so I have no way of knowing who the caller was and what the caller wanted. It seems to me that if you were in dire need, you would have at least given me the heads-up to respond.
Perhaps you felt my winning bid was too low for your needs, however it matters little since I am the winning bidder.
Since you have breached the Seller Terms, I would at least expect my winning auction, which means if you have to purchase elsewhere and honor your sale, then so be it.
I have declined the retraction and therefore would like what I had won per the Terms and Conditions set forth by Ebay.
Thank you in advance for your cooperation in this matter.
这是卖家的回复:
I did not breach anything. I talked to ebay. I told them my scenario. I called you twice yesterday. You won something, you didn't pay for it right away. Bottom line. And I asked ebay incase you might be upset (like you apparently are) if you leave me a negative feedback, they will remove it. The willing bid was fine, I just took a loss and took a little less.
They didn't have a problem with it and neither do I.