我申请转十年绿卡，我女儿的收据收到了，上面的日期是12月4号，大概是8号收到的，现在14号了，我的收据还没收到。我女儿的收据上面有我的principal's receipt no. , 但我上网查case status却查不到那个收据号码的任何信息，这是怎么回事呀？有没有XDJMS遇到我这样的情况？
This Receipt Number cannot be found at this time in this automated system. Please check your case receipt number to see if it is correct. If you have questions or concerns about your case status, please contact Customer Service at 1-800-375-5283.