Called TSC just now, and they mentioned "service request" js3662007-04-10 18:14:06

I just called TSC, the guy answering the phone said that he put a service request on my I-485 case, which was pending since Sep. 2004.

What does "service request" mean? The guy said it means someone will look my case and then contact with me by mail. Any one has experience to help me?

Really appreciate.

they will tell you, you are under NC

回复：Called TSC just now, and they mentioned "service request"

回复：回复：Called TSC just now, and they mentioned "service req

回复：I have the same experience

回复：回复：I have the same experience

How long did it take to get the letter? Thanks!