昨天我终于收到塑料的绿卡了.几天前我贴过一帖关于如何打电话到TSC和他们的customer service representative talk.根据我的经验,他们的确比national customer service representative 有用的多,可以告诉你一些网上case status看不到的东西.我的485的case status就一直就没有变化过,直到"card production ordered"才变化.所以我每次都是打电话到TSC去问究竟到哪一步了.
这样可以打电话到TSC: 1-800-375-5283---select 1—select 2—select 2—select 6—select 1—enter your SRC number—select 1—select 1—select 3—and select 4 to speak to a TSC representative.
查询case的status好像不是那些TSC representative的本职工作.但是根据我的经验,绝大部分TSC的representative都很helpful.个别representative会坚持让你打电话去national customer service(我们都知道打那电话一点意义也没有),不用和他/她争执,挂了重拨,再找另一个representative就好了.
希望大家都能很快拿到绿卡.
我每次在电话里都是这么开头的:"Hi, I have an I-485 applicaiton pending for more than xx months, and the online case status has never changed, I wonder what's going on..."每次这么说好像都有效果.可能是让他/她觉得这个case有什么问题吧.然后他/她就会要receipt number,有时候还要A number,查出最新的状态.只有一次我说:"Hi, I have an I-485 applicaiton pending for more than xx months, and I want to know the latest case status".那个representative就是不愿意给我查,坚持让我打电话去national customer service.