My case is in NSC. I called USCIS yesterday morning. They told me that they will send me a letter within 45 days. But I got an email from USCIS yesterday afternoon which says:
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The status of this service request is:
The processing of your case has been delayed. A check of our records
establishes that your case is not yet ready for decision, as the required
investigation into your background remains open.
Until the background investigation is completed, we cannot move forward on
your case. These background checks are required to be completed on all
applicants who apply for the immigration benefit you are seeking. We will
make every effort to make a decision on this case as soon as the background
checks are complete. If you do not receive a decision or other notice of
action from us within 6 months of this letter, please contact us by calling
our customer service number provided below.
If you have any further questions, please call the National Customer Service
Center at 1-800-375-5283 .
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It seems like my background check is still not cleared. Last November when I went to infopass, they told me that my background check was cleared already. What should I do now? feel really frustrated!!!