Change of address for pending case soursop2007-06-07 20:31:24

I just called the USCIS hotline 1-8003755283 to change my address and it is weird that the customer rep told me they cannot do it by taking the call and all I need to do is to change the address online.

However, based on the info I found on their website http://www.uscis.gov/files/article/G3_English.pdf , I need to do both and I do have an option to change the address by dialing the 800 number.

Has anyone have the same experience?

Thanks.

Yes, no longer change adderss by calling. how to do it on line o

They can do it if they would. You can do it online too,

Yes. I did it on line although they said I should not do