betough2009-09-29 04:11:22
My 485 RFE materials (employment verification letter, new publication etc) were received by USCIS on July 14. It is supposed to give me a decision within 60 days. However, I haven't got anything. I asked for a service request via phone call last week and got email from USCIS today:

The status of this service request is:

This acknowledges your correspondence received by this office on September 25, 2009. Based on your request we researched the status your petition/applicant. This case is actively processing with an officer However, the officers have to perform additional review on this case and this has caused a longer processing time. Please allow extra time for an Officer to review your application. Furthermore, if all initial evidence was not included with your application or a question arose during adjudication that required a Request For Evidence, additional time would be needed and you will be notified as soon as a decision is made. Due to the variety of this kind of case, please call The National Customer Service Center toll free number provided below should you have any further questions or check our website at www.uscis.gov for current processing times. You can also register there to get automatic e-mail updates as we process this case or you may need additional information.

Anyone has same experience can share? Thank you!